About Us

The Experienced Team

The Diamond Worldwide Relocation management team puts more than 50 years of expertise to work for you to handle the most demanding relocation needs. Our multi-lingual team has built strong relationships with partners around the world to ensure we cover every need for precious goods in transit. We select our service partners very carefully to make sure they have specific experience and meet our strict standards of performance. We and our partners have the ability to make sure every shipment is carefully shepherded through every point from its origin to its final destination. 

Our Management Team

Photo of Phil Potzka, President/CEO of Diamond Worldwide RelocationPhil Potzka
CRP, RIM President/CEO

Phil Potzka

Phil has over 35 years of experience in the relocation industry, starting with his college days in Boston where he worked as a packer and van foreman while earning a Bachelor of Science in Business Administration at Northeastern University. With his valuable work experience in all facets of the moving business, Phil was an officer in the U.S. Army Transportation Corps, retiring with the rank of Major after 15 years. After his military service, he worked all over the United States as a freight forwarder, sales manager, general manager and regional manager for a major van line. 


Phil earned many awards for sales achievement, but he was always driven to always look after the interests of the customer first. Others say it: Phil lives it. When given the opportunity to start his own business, he jumped at the chance to mold a service-driven company and elevate the high standard of excellence in the industry. Today, under Phil’s leadership, the Diamond Worldwide Relocation team delivers the best domestic and international move management services in the industry with a customer satisfaction rate of 98%.

Photo of Tylene Ashcroft, Vice-President of Operations for Diamond Worldwide RelocationTylene Ashcroft
Vice President of Operations

Tylene Ashcroft

Tylene is a 13-year veteran of the international relocation industry, beginning her career as an international relocation specialist at a moving management firm in California. Developing all the skills required to manage an international move from start to finish, she quickly advanced to a senior relocation specialist, managing moves for top VIP clients for large corporate accounts. In 2005, Tylene moved to Asheville, NC and accepted the challenge of helping to build Diamond Worldwide Relocation from the foundation up. A proactive manager with a thorough knowledge of the international relocation industry, Tylene is responsible for the company’s day-to-day operations, including vendor management, cost management, quality control and new business development. With Diamond, she has overseen operations in international and domestic moving projects involving thousands of shipments to every part of the globe.     

Our Professional Licensing & Memberships

Diamond Worldwide Relocation is proud to be a member of the following organizations:

Licensed by the Federal Maritime Commission as an Ocean Freight Intermediary (FMC #020773F)
Federal Maritime Commission logo

American Moving & Storage Association

American Moving & Storage Association logo

International Association of Movers

International Assoiation of Movers logo

Worldwide Employee Relocation Council logo

exterior photo of Downtown Asheville showing Courthouse

Our Location

Our location in the Southeast US enables us to work effectively with customers throughout the US and in major population centers in Europe, Asia, Latin America and the Pacific Rim. Our multi-lingual staff makes communications between our customers and partners smooth and trouble-free.      

Contact us online or by phone and see how responsive we can be.


Read Phil Potzka’s blog, The Manifest, for helpful tips and updates on international and domestic relocation.

© 2010 Diamond Worldwide Relocation

 Diamond Worldwide Relocation • 1944 Hendersonville Road  Bldg. C-1 • Asheville, NC 28803 • USA

Tel: +1-828-251-9903 • Fax: +1-828-251-9904 •