Customer Service Cuts Concerns for Relocating Families
What’s going on? Where’s our stuff?
Those are two questions that relocating corporate,
government and individual families never have to ask twice when Diamond
Worldwide Relocation manages your move. Our customer service is a cut
above the rest because our online access gives you complete, up-to-date
information on every aspect of your move.
We start with online forms and detailed instructions to make
sure nothing is overlooked from start to finish.
•__Quick, reliable quotes
•__Door-to-door management of your move
•__Proactive move managers who serve as your advocate and resource throughout the move
•__Regular status reports - including the initiation of reports if problems arise
•__Selecting the right mover at your origin and destination to fit your needs and budget
•__Available Survival Kit to meet your special needs
If anyone involved with the move has any questions, we are
available to alleviate confusion or clarify specific requirements. Once your
shipment is in transit, you can see where it is and when it’s scheduled to
arrive.
We look out for you in many ways.
We offer variable rates for container shipping instead of
flat rates, which are often quoted for maximum capacity and can inflate
costs. This helps us reduce your
cost wherever possible and guarantee your final cost will not exceed 10% of our
estimate.
Our Diamond Worldwide Survival Kit is available and includes
additional services that go beyond packing goods in one country and unpacking
them in another. They cover the special needs for shipping pets and high-value
goods. They cover a variety of needs related to buying, selling and managing
property, cultural and language training and orientation and expense
administration, including currency exchange information.
Contact us online or by phone to handle your international
relocation with confidence.
Read Phil Potzka’s blog, The Manifest, for helpful tips and updates on international and domestic relocation.
